Orbit Delivery

For independent takeaways in the UK

Your own online ordering and delivery, without the big-app commission.

Orbit Delivery gives your takeaway its own ordering page, a dashboard to run orders, and local riders to deliver them. Under £1 a day for your dashboard and just 50p a delivery — instead of a cut of every order.

7 days free · No contract · We set you up in person

What shops get

Everything runs from one dashboard, on a tablet, laptop or phone.

Your own ordering page

Customers order on a page with your shop’s name and menu, and pay by card — or cash, where you offer it. Your customers stay yours.

Order dashboard

New orders, printing, refunds, reports and a cash report, all in one place.

Your drivers, Orbit riders, or both

Use your own drivers through the Orbit app, local Orbit riders, or your drivers first and Orbit as back-up. Customers track their order live.

Safe handover

Every ticket prints with a scan code and a 4-digit code, so the right rider takes the right bag.

How it works

STEP 1

Customer orders

From your ordering page, paying by card, or cash where the shop offers it.

STEP 2

You accept and cook

The order appears on your kitchen board and prints with its scan code.

STEP 3

A rider collects

An Orbit rider or your own driver scans the ticket and delivers.

Pricing

Simple, published prices. No commission on your food sales.

Shop subscription

£29 per month — under £1 a day
  • Ordering page, dashboard and reports
  • 7 days free to try
  • No contract — month to month, stop any time
  • Paid monthly by Direct Debit
  • We come to your shop and set you up

Per delivery

50p per delivery
  • For each delivery sent through the Orbit app
  • Plus the rider’s pay when an Orbit rider delivers
  • Card fees are charged by Stripe to your account

Customer delivery fee

From £0 first 2 miles
  • Free, or from 49p to £2.99 for the first 2 miles
  • £1 per mile after that
  • Deliveries up to 4 miles

Orbit Delivery Ltd is not VAT-registered, so no VAT is added. See Refunds & cancellations.

Get Orbit for your shop

Tell us your shop’s name and postcode. We’ll come to you, set everything up and you try it free for 7 days.

For riders

Deliver for local takeaways as a self-employed rider using the Orbit Driver App. Choose the jobs you want.

£4.99 per delivery

For the first 2 miles, then £1.20 per mile.

Waiting time paid

15p per minute after the first 5 minutes at the shop.

100% of tips

Every penny customers tip goes to you.

Riders must have the right to work in the UK. See the Rider Terms.

Send your postcode and vehicle and we’ll send you the app.

Contact us

Questions about joining, an order, or a charge? Call, WhatsApp or email us.

Phone
020 3411 2182
WhatsApp
Message us on WhatsApp
Email
support@orbitdelivery.co.uk
Company
Orbit Delivery Ltd, company no. 17464514
Registered office
2nd Floor, College House, 17 King Edwards Road, Ruislip, HA4 7AE
Ordered food?
For problems with the food, contact the shop first using the number on your order page.