Orbit Delivery

For independent takeaways in the UK

Your own online ordering and delivery, without the big-app commission.

Orbit Delivery gives your takeaway its own ordering page, a dashboard to run orders, and local riders to deliver them. A flat monthly price instead of a cut of every order.

What shops get

Everything runs from one dashboard, on a tablet, laptop or phone.

Your own ordering page

Customers order and pay by card on a page with your shop’s name and menu. Payments go straight into your own Stripe account.

Order dashboard

New orders, printing, refunds, reports and a cash report, all in one place.

Riders on demand

Send a delivery to a nearby Orbit rider, or to your own drivers through the same app.

Safe handover

A 4-digit pickup code on each bag makes sure the right rider takes the right order.

How it works

STEP 1

Customer orders

From your ordering page, paying by card, or cash where the shop offers it.

STEP 2

You accept and cook

The order appears in your dashboard and prints with its pickup code.

STEP 3

A rider collects

An Orbit rider or your own driver accepts it, enters the code and delivers.

Pricing

Simple, published prices. No commission on your food sales.

Shop subscription

£29 per month
  • Ordering page, dashboard and reports
  • Paid monthly by Direct Debit
  • 30 days’ notice to cancel

Per delivery

50p per delivery
  • For each delivery sent through the Orbit app
  • Plus the rider’s pay when an Orbit rider delivers
  • Card fees are charged by Stripe to your account

Customer delivery fee

From £0 first 2 miles
  • Free, or from 49p to £2.99 for the first 2 miles
  • £1 per mile after that
  • Deliveries up to 4 miles

Orbit Delivery Ltd is not VAT-registered, so no VAT is added. See Refunds & cancellations.

For riders

Deliver for local takeaways as a self-employed rider using the Orbit Driver App. Choose the jobs you want.

£4.99 per delivery

For the first 2 miles, then £1.20 per mile.

Waiting time paid

15p per minute after the first 5 minutes at the shop.

100% of tips

Every penny customers tip goes to you.

Riders must have the right to work in the UK. See the Rider Terms.

Contact us

Questions about joining, an order, or a charge? Email us and we’ll get back to you.

Email
support@orbitdelivery.co.uk
Company
Orbit Delivery Ltd, company no. 17464514
Registered office
2nd Floor, College House, 17 King Edwards Road, Ruislip, HA4 7AE
Ordered food?
For problems with the food, contact the shop first using the number on your order page.